• All Locations
    Kings Cross, London
  • All Departments
    Strategic Accounts
  • About The Role

  • Category Principal- Strategic Accounts 

     
    Are you ready to lead, drive and make an impact?
     

    We have a game-changing opportunity! We're looking for a Category Principal to join our powerhouse Strategic Accounts team—a role where leadership meets strategy and results matter. As a Category Principal, you'll lead, inspire, and elevate a team of Strategic Account Managers, ensuring our top-tier accounts crush their KPIs in revenue, customer service, and response times. Your leadership will be instrumental in fuelling growth, optimising performance, and solidifying Checkatrade as the go-to marketplace for home improvement pros. If you're a bold thinker, dynamic leader, and results-driven pro, this is your chance to make a massive impact in a fast-moving, high-growth environment. Are you in? 

      
    Location: Kings Cross, London. 
     

    Where do you fit in?

     
    This role is a powerful mix of leadership, strategic thinking, and execution. You’ll oversee team management, providing coaching, development, and support to ensure every team member performs at their peak. You’ll take full ownership of principle accounts, driving growth, optimising performance, and ensuring 100% account hygiene—from managing MBRs to budget uncapping. Your focus will be on building and executing book growth plans, ensuring that every category under your management generates maximum ROI and month-over-month expansion. 

    Beyond account and team management, you’ll be a key player in shaping our enterprise product, working cross-functionally to evolve the Strategic Accounts offering into a world-class solution. You'll ensure seamless communication of new product releases, collecting and relaying feedback to drive continuous innovation and improvement. 

    With a sharp focus on KPIs, you’ll build short, medium, and long-term strategies to ensure every account meets its defined metrics. Partnering with the operations team, you’ll report on monthly and quarterly performance, input into forecasting exercises, and drive ongoing progress. If you’re a bold leader, strategic thinker, and results-driven powerhouse, this role is your chance to take charge, lead from the front, and make a massive impact in a thriving, fast-growing marketplace. 

     
    What’s in it for you? 
    • An opportunity to be part of a growing, customer-centric company that is going places!  
    • A supportive culture with space to grow. 
    •  Expanding your commercial knowledge within a scale-up business, providing you with the opportunity to have a high impact on our company goals.  
    • Excellent salary and commission structure plus a benefits package which includes discounts from a wide range of retailers, a healthcare cash plan, and a scheme to help you buy the latest bikes or tech gadgets (plus much more!) 

    We are an equal opportunities employer that is committed to diversity and inclusion in the workplace. 

     

    What do you need to succeed?  

    • Exceptional Leader – You inspire, drive performance, and bring out the best in your team. 
    • KPI & Revenue Champion – Proven track record of smashing targets and driving growth.
    • Fast-Paced & Product-Driven – You thrive in dynamic environments where innovation rules.
    • Structured & Influential – A mentor, a strategist, and a leader who brings consistency and impact.
    • Master Problem-Solver & Communicator – You tackle challenges head-on and build trust with key stakeholders.
    • High-Level Account Management – Experience handling top-tier clients and executives with precision. 
    • Detail-obsessed & Service-Focused – You don’t just meet expectations—you exceed them.
    • Comfortable with Ambiguity – You simplify the complex and turn obstacles into opportunities.
    • Self-Starter with a Bias for Action – You take charge, move fast, and get things done.

     
    #LI-JM1
  • About Us

  • We believe in the power of homes to improve lives, support livelihoods, and build communities. That’s why our mission is to be the trusted foundation of every home by connecting people with the trades and tools to make home improvements easy. 

    Established in 1998, we’ve built a UK leading brand, expanded our trade base, and seen record levels of consumer demand – but this is just a start!  We are excited about the unique opportunity ahead of us to deliver unparalleled growth while strengthening our position as a UK leading marketplace for home improvements and repairs.  

    Our values are who we are and what we do. As a collective we are all in and moving at pace. We have a bias for action and are always customer obsessed. We are innately ambitious and think big and bold. And we always do the right thing by our customers and our team.

    So, if you want to be part of a forward-thinking, values driven business that is truly going places - then maybe this is the place for you?

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