Credit Collections Officer

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Location
Lakeside, Portsmouth
Advertising Salary
21.5K to £24K PA DOE + Brilliant Benefits
About The Role

Do you provide excellent customer service even through difficult conversations? Can you remain professional and sympathetic whilst still getting results?

If you are methodical, pc literate and have similar previous experience, then this could be your perfect job. You could be joining our collections team, ensuring that any debt is managed efficiently whilst providing a top-class service to our Tradespeople.

Where do you fit in?

You’ll be supporting our Members to ensure that their accounts are paid on time and within agreed terms. You’ll accurately record information, collect payments, agree on payment plans, and set up new direct debit schedules.

In this fast-paced role, you'll have a variety of inbound and outbound calls, processing payments and providing support as part of a friendly team. You’ll be part of a growing company that really looks after its people.

As Checkatrade is where reputation matters, you’ll ensure that all of the work you do upholds our high standards.

What’s in it for you?

  • A varied and interesting role in a company that recognises and rewards its staff
  • The chance to showcase your skills in a fast paced, growing company
  • An excellent benefits package, including discounts from a wide range of retailers, a healthcare cash plan and a scheme to help you buy the latest tech gadgets

What do you need to succeed?

  • You’ll have experience in a similar role, be numerate and literate, and able to take responsibility and own your workload
  • You’ll be resilient, positive and proactive – focused on ensuring the success of your team and our business
  • You’ll be quick to learn, and able to think on your feet. You’ll have lots of training and help to succeed
About Us

Checkatrade is the consumer choice for finding a local reputable and reliable tradesperson. For over 20 years, we've been the place where reputation matters most - and if you join us, you’ll ensure that our trade members continue to uphold these high standards.

With 50,000 trades available to help with your home improvement project, we’re here to help no matter how big or small the project you are undertaking is.

We're currently going through a period of significant investment and growth and we're looking for exceptional people to join us on our journey to help us achieve our ambitious goals. This is a really exciting time to join our team.

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